Terms & conditions

Information

Driver Requirements:

Minimum driver age is 25 years. If driver is between 21 and 24 years old driver must pay a young driver surcharge of EUR 10.00 per day. Call office for arranging. Maximum driver age is 70 years.
Additional Driver: With the consent of the renter, the vehicle may be driven by other persons.
Driving license: 3 years according to the drivers age and driving license issue date.
DRIVER LICENSE MUST BE WRITTEN IN ENGLISH OR LATIN ALPHABET CHARACTERS.

Cars:

Reservations are only accepted by car class and not by car model. Specific car models are subject to availability at the time of rental.

Refund and Cancellation Policy:

1. We accept cash and all credit cards and debit cards from internationally recognized credit card companies – such as American Express, Diners Club, Eurocard / Mastercard, Visa. All credit cards and debit cards must be in the name of the driver and have to be presented at the beginning of the rental period.

2. At the time when the customer makes the booking of the relevant car in Cyprus, KM SURE DRIVE CAR RENTALS LTD will make a pre-authorization to cover the excess amount for insurance purposes, pre-authorization amount would according to the type of the car on the credit and/or debit card of the customer.

3. KM SURE DRIVE CAR RENTALS LTD will VOID the pre-authorized amount to the customer when he returns the car to the same great and/or excellent condition he recognizes that he receives it.

4. Pre-pay Terms And Conditions:

a) 100% pre-pay:
Customers may cancel a 100% prepaid booking and receive a full refund provided KM SURE DRIVE CAR RENTALS LTD is advised 3 days prior to pickup date. For cancellations of rentals with less than 3 days notice, a refund of 50% of the voucher value will be made.
No refund for cancellations of rentals with less than 24 hours.
b) 10% Pre-Pay:
No refund

Cards:

Accepted : American Express, Diners Club, Euro Card, Master Card, Visa.

Not Accepted: Pre-paid credit cards, Laser, Maestro, debit, or Switch cards. Make sure you have enough limit to cover the excess. In the event that you fail to present a valid credit card or lack of sufficient funds available on the credit card, we may refuse to release the vehicle. In these instances, no funds paid will be reimbursed.

Insurance:

BASIC PROTECTION:

Rates include Collision Damage Waiver (CDW) with excess (deductible) amount of:
EUR 500.00 for the car classes MINI & ECONOMY
EUR 800.00 for the car class COMPACT
EUR 1000.00 for the car class STANDARD
EUR 1200.00 for the car class FULL-SIZE
EUR 1500.00 for the car class 4X4
EUR 1500.00 for the car class VAN
EUR 2500.00 for the car class CABRIOLET
EUR 2500.00 for the car class LUXURY

MEDIUM PROTECTION:

Super Collision Damage Waiver (SCDW) reduce your excess charge:
EUR 200.00 for the car classes MINI & ECONOMY
EUR 300.00 for the car class COMPACT
EUR 500.00 for the car class STANDARD
EUR 750.00 for the car class FULL-SIZE
EUR 800.00 for the car class 4X4
EUR 800.00 for the car class VAN
EUR 1000.00 for the car class CABRIOLET
EUR 1000.00 for the car class LUXURY

PREMIUM PROTECTION:

Premium Collision Damage Waiver (PCDW) reduce your excess charge:
EUR 50.00 for the car classes MINI & ECONOMY
EUR 100.00 for the car class COMPACT
EUR 150.00 for the car class STANDARD
EUR 200.00 for the car class FULL-SIZE
EUR 250.00 for the car class 4X4
EUR 250.00 for the car class VAN
EUR 500.00 for the car class CABRIOLET
EUR 500.00 for the car class LUXURY

INSURANCE or C.D.W. does not cover Fire and Theft, Tyres, Windscreen and Oil Sump. C.D.W. does not cover loss or damage to the vehicle and its parts or accessories caused by theft, attempted theft or vandalism.

ALL INSURANCES EXCLUDE DAMAGE CAUSED BY DRIVING ON ANY LOOSE SURFACE ROADS. ANY DAMAGE THUS CAUSED WILL BE CLIENTS RESPONSIBILITY.

Delivery / Collection:

Free in Larnaca Airport & Within Larnaca City limits (within working hours) and available outside City limits for an extra charge. Outside working hours, within Larnaca Area extra 25 Euro charge apply for Delivery and Collection.

Extension of rentals:

Should you wish to extend your rental beyond the agreed date of termination, then the express consent of the renter should be obtained. It is important that the company’s branch is informed immediately so that insurance coverage is extended.

Other Services:

Child Seat Baby, Child Seat Infant, Child Seat Toddler.

Restriction Of Use:

Driving into the North part of Cyprus is not allowed and no insurance cover is provided.

Fuel:

Fuel is not included in the rates.

Parking and Traffic Fines:

Are clients responsibilities.

Tax (VAT):

19%